Shipping Information
Everything you need to know about delivery
Delivery Areas
We currently ship to all countries within the European Union. If your country is not available at checkout, please contact us and we'll try to find a solution.
Delivery Times
| Region | Estimated Delivery |
|---|---|
| Slovakia & Czech Republic | Up to 30 business days |
| Rest of Europe | Up to 30 business days |
Please note that these are estimated delivery times. Actual delivery may vary depending on product availability and local courier services.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the size of your order. You'll see the exact shipping cost before completing your purchase.
Order Processing
Orders are typically processed within 1-2 business days. During busy periods, processing may take slightly longer. You'll receive an email confirmation when your order is on its way.
Tracking Your Order
Once your order ships, you'll receive a tracking number via email. Use this to follow your package's journey to your doorstep.
Customs & Import Duties
For deliveries within the EU, there are no additional customs fees. All applicable taxes are included in the product price.
Delivery Issues
If your package is delayed, damaged, or lost, please contact us at info@meltflex.tech with your order number. We'll work with our shipping partners to resolve the issue.
Delivery Address
Please ensure your delivery address is correct and complete when placing your order. We cannot be held responsible for delays caused by incorrect address information.
If you need to change your delivery address after placing an order, contact us immediately and we'll do our best to update it before shipping.
Questions?
For any shipping-related questions, contact us at info@meltflex.tech.