Privacy Policy

Last Updated: December 2025

1. Introduction

MeltFlex s.r.o. ("We", "Us", "Our") is committed to protecting Your privacy. This Privacy Policy explains how We collect, use, and protect Your personal information when You use our Website and services.

By using our Website, You agree to the collection and use of information in accordance with this Privacy Policy.

2. Data Controller

The data controller responsible for Your personal data is:

MeltFlex s.r.o.

Slovakia

Email: info@meltflex.tech

3. Information We Collect

We collect information that You provide directly to Us and information that is collected automatically when You use our Website.

Information You Provide:

- Email address (for account and order communication)

- Shipping address (when placing orders)

- Project data (designs You create using our services)

Information Collected Automatically:

- Basic device information (browser type)

- Session data (to keep You logged in)

4. How We Use Your Information

We use Your information simply to:

- Keep You logged in to Your account

- Process and deliver Your orders

- Save Your designs and projects

- Respond when You contact us

5. Data Sharing

We do not sell or share Your personal information with third parties for marketing purposes. Your data is only shared with:

- Payment providers (to process Your payments securely)

- Delivery partners (to ship Your orders)

We use trusted cloud services to securely store Your data.

6. Data Security

We take security seriously. Your data is protected with encryption and secure connections (HTTPS). We use industry-standard security practices to keep Your information safe.

7. Data Retention

We keep Your data only as long as needed:

- Account data: While Your account is active

- Order data: As required by law for accounting purposes

You can request deletion of Your account and data at any time.

8. Your Rights

You have the right to:

- Access Your data - see what information We have about You

- Correct Your data - fix any incorrect information

- Delete Your data - request removal of Your account and data

- Export Your data - get a copy of Your information

To exercise any of these rights, simply contact us at info@meltflex.tech.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

If You have any questions about this Privacy Policy or Our data practices, please contact us: