Cookie Policy
Last Updated: March 2026
1. What Are Cookies
Cookies are small text files stored on Your device when You visit a website. They help websites remember Your preferences, understand how You use the site, and improve Your experience. Some cookies are essential for the website to function, while others help us analyze usage and measure advertising performance.
2. How We Use Cookies
MeltFlex uses cookies and similar technologies for authentication, analytics, and advertising measurement. We use both first-party cookies (set by us) and third-party cookies (set by our service providers).
3. Essential Cookies (Strictly Necessary)
These cookies are required for the Platform to function. They cannot be disabled without breaking core functionality.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| sb-*-auth-token | Supabase | User authentication and session management | Session / 1 year |
| sb-*-auth-token-code-verifier | Supabase | Security verification for login (PKCE flow) | Session |
4. Analytics Cookies
These cookies help us understand how visitors interact with the Platform, which pages are most popular, and where users encounter issues. This data helps us improve the Platform.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| ph_* | PostHog | Product analytics, session recording, and funnel analysis. Helps us understand how users navigate the Platform and identify usability issues. | 1 year |
| _ga, _ga_* | Google Analytics | Website traffic analytics. Measures page views, sessions, and traffic sources to help us understand how visitors find and use the Platform. | 2 years |
PostHog analytics are proxied through our own domain (/ingest) to reduce third-party tracking exposure and improve data accuracy.
5. Advertising and Measurement Cookies
These cookies are used to measure the effectiveness of our advertising campaigns. They help us understand which ads led users to our Platform.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _gcl_*, _gac_* | Google Ads | Conversion tracking. Measures when users who clicked an ad complete actions on the Platform (e.g., sign up, subscribe). | 90 days |
We do not use cookies for retargeting or behavioral advertising across other websites.
6. Payment Cookies
When You interact with our payment system, our payment provider may set cookies for fraud prevention and secure payment processing.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| __stripe_mid, __stripe_sid | Stripe | Fraud prevention and secure payment processing | Session / 1 year |
7. Session Recording
We use PostHog to record user sessions on the Platform. Session recordings capture mouse movements, clicks, scrolls, and page content to help us identify usability issues and bugs. Sensitive inputs (such as passwords) are automatically masked and never recorded.
Session recordings are used solely for product improvement and are not shared with third parties for marketing purposes.
8. Your Cookie Choices
Essential cookies cannot be disabled as they are necessary for the Platform to function (authentication, security).
Analytics and advertising cookies can be managed through Your browser settings. You can block or delete these cookies, though this will not affect the core functionality of the Platform.
Most web browsers allow You to manage cookies through their settings. You can typically find these options in the “Privacy” or “Security” section of Your browser:
- Google Chrome: Settings > Privacy and Security > Cookies
- Mozilla Firefox: Settings > Privacy & Security
- Safari: Preferences > Privacy
- Microsoft Edge: Settings > Privacy, Search, and Services
You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
9. Do Not Track
Some browsers send a “Do Not Track” (DNT) signal. We currently do not respond to DNT signals, but You can manage cookies as described above.
10. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies We use or for legal reasons. Changes will be posted on this page with an updated date.
11. Contact Us
If You have any questions about our use of cookies, please contact us:
Email: info@meltflexai.com
MeltFlex s.r.o.
Bratislava, Slovak Republic